Blog

Introducing the Clean Cut Customer Project Portal, where our customers will now be able to stay up to date with the project timeline and quickly communicate with the Clean Cut team. We believe the addition of our customer portal will improve the customer experience by allowing them to get an overall look at their project by logging in and viewing their dashboard. Within the dashboard is where our customers will be able to find the current status of their project, view the latest tasks that have been completed, chat with the Clean Cut team, see payment status, and view the knowledge base for frequently asked questions during installation.

Every customer will receive a login link where they’ll be able to create an account and password. Once logged in, it’s pretty straightforward. You’ll view the dashboard for the project and can click the project to see more information such as the calendar, remaining tasks, expected install date, and more.

The customer portal eliminates any confusion and helps communication with our customers become more efficient. Each customer has their own way of initially reaching out to us whether it’s yelp, google, home advisor, our website, social media, etc. From there, communication either stays on that platform or switches over to email, phone, or text. Working and communicating out of so many platforms can be confusing for our team and many times it requires customers to download 3rd party apps to their phone. Moving forward, once we have established a working relationship, all major communication will be conducted on our portal. Our portal is an easy link with nothing to download and all communication can also be forwarded to email/text. This helps us streamline things on both ends.

Adding our customer portal is the latest innovation here at Clean Cut Windows & Doors. We believe the customer portal, in many ways, puts us another step apart from our competitors. We look forward to working with you and having your opinion on the new customer portal!